Introduction to NYSEG and RG&E
New York State Electric and Gas (NYSEG) and Rochester Gas & Electric (RG&E) are subsidiaries of AVANGRID, Inc. Combined they serve more than 1.2 million electricity customers and nearly 580,000 natural gas customers across upstate New York.
AVANGRID, Inc. (NYSE: AGR) is a leading, sustainable energy company with approximately $36 billion in assets and operations in 24 U.S. states. With headquarters in Orange, Connecticut, AVANGRID has two primary lines of business: Avangrid Networks and Avangrid Renewables. Avangrid Networks owns eight electric and natural gas utilities, serving more than 3.3 million customers in New York and New England. Avangrid Renewables owns and operates a portfolio of renewable energy generation facilities across the United States.
System Overview
NYSEG and RG&E’s service area is diverse, including cities, suburbs, and rural towns across much of upstate and western New York, together serving more than 40% of upstate New York. Their customer base is a mixture of residential, commercial, and industrial.
Customer Type |
Customers |
Load (MWh / DTh) |
Electric1 |
Residential |
1,119,906 |
9,492,544 |
Commercial |
163,691 |
9,075,182 |
Industrial |
2,537 |
3,978,041 |
Total |
1,286,134 |
22,545,767 |
Gas |
Residential |
531,445 |
TBD |
Non-Residential |
55,022 |
TBD |
Total |
586,467 |
TBD |
Both NYSEG and RG&E are forecasting slight increases in energy use in the near term. They are also both forecasting a slight increase in peak demand without DER and a slight decrease in peak demand when accounting for DER.
As of July 2020, NYSEG and RG&E have installed 13,433 electric AMI meters and 7,587 gas communication modules. AMI network infrastructure is rolling out in Q3 2020 with smart meters expected to be deployed at full-scale by 2025.

Approach to the Climate Act
As a distributed system platform (DSP) provider, NYSEG and RG&E envision a technology-driven future with increased customer involvement in energy management, robust energy efficiency (EE) programs, and an intelligent DSP that integrates operations, planning, and market functions.
Notable initiatives include:
- Heat pump deployment through statewide Clean Heat Program (NYSEG, RG&E)
- Innovative storage projects, including aggregated BTM energy storage, peak shaving pilot project, distribution circuit deployed BSS, and integrated EV charging & battery storage system
- EV integration programs, including the OptimizEV pilot, Make-Ready Program, and Mass Market Managed Charging Program
- Energy Smart Community projects to test new technologies, processes related to system planning, grid operations, and market services
- EE programs specific to LMI customers
Achievements and targets include:

Non-Wires Alternative Projects
NYSEG and RG&E are committed to considering Non-Wires Alternatives (NWA) solutions to electric capital investments where there are appropriate and cost-effective solutions, supporting principles from the REV regulatory framework. NWA projects provide the opportunity to improve reliability, explore alternative infrastructure solutions, and contribute to New York’s energy vision.
For descriptions and the status of current and upcoming NWA projects, visit the REV Connect Non-Wires Alternatives web page or NYSEG’s Non-Wires Alternatives and RG&E’s Non-Wires Alternatives web pages.
Non-Pipe Alternative Projects
NYSEG and RG&E are committed to considering Non-Pipe Alternative (NPA) solutions as substitutes for traditional gas capital projects where and when they are appropriate and cost-effective. As with electric NWA projects, these potential NPA projects support New York regulatory and environmental policies including the Climate Act, those noted in the New York Public Service Commission’s Reforming the Energy Vision (REV) regulatory framework, as well as other New York regulatory proceedings and New York State goals.
Available System Data and Planning
For currently accessible system data, see Joint Utilities of NY Utility-Specific System Data web page. For system planning, see Joint Utilities of NY Utility-Specific Hosting Capacity web page, NYSEG DER Developer Portal and RG&E DER Developer Portal web pages.
REV Demos
For descriptions and progress of current and past REV Demos, visit the NY DPS REV Demonstration Projects web page.
Relevant Filings
To access each filing, visit the NYS Department of Public Service web page and view filed documents in the Case Number provided.